Terms of Service

Service Terms &Conditions

Legal framework governing your institution's use of Apar AI LMS and our educational technology platform.

Last updated: June 15, 2025

Effective from: June 15, 2025

Agreement Overview

Clear terms designed for educational institutions and academic success

Educational Purpose

Platform designed exclusively for legitimate educational activities and institutional learning management.

Institutional Control

Schools maintain full administrative control over their accounts, users, and educational content distribution.

Content Licensing

Comprehensive educational materials licensed for institutional use with clear usage rights and restrictions.

Multi-User Management

Clear roles and responsibilities for administrators, teachers, and students within the platform ecosystem.

Agreement Acceptance

By accessing or using Apar AI LMS, your institution agrees to be bound by these terms. Institutional administrators are authorized to accept these terms on behalf of their educational organization, including all teachers and students who will use the platform.

Service Terms & Conditions

Detailed terms governing platform usage, content access, and user responsibilities

Platform Access & Availability

Service available 24/7 with 99.5% uptime commitment
Scheduled maintenance windows with advance notice
Mobile and desktop access across supported devices
Internet connectivity required for all platform functions
Technical support during business hours with emergency coverage

User Accounts & Responsibilities

Institutional administrators responsible for account management
Teachers manage classroom content and student assignments
Students access content as distributed by their teachers
All users must maintain account security and confidentiality
Immediate notification required for any security breaches

Educational Content & IP

80,000+ educational assets licensed for institutional use only
Content may not be redistributed outside your institution
User-generated content remains property of the institution
Compliance with CBSE curriculum standards and guidelines
Regular content updates and curriculum alignment

Acceptable Use Policy

Platform use limited to legitimate educational activities
Prohibited: commercial use, unauthorized sharing, or illegal activities
Respect for intellectual property rights and content licensing
Professional conduct expected from all platform users
Zero tolerance for harassment, discrimination, or inappropriate content

Payment & Billing Terms

Transparent pricing structure and billing policies for educational institutions

Billing & Subscriptions

  • Annual institutional subscriptions with transparent pricing
  • Payment due within 30 days of invoice date
  • Pro-rated billing for mid-year additions or changes
  • Automatic renewal unless 30 days written notice provided
  • All fees quoted in INR unless otherwise specified

Refunds & Cancellations

  • 30-day money-back guarantee for new institutional subscribers
  • Pro-rated refunds for cancelled services (unused portions)
  • No refunds for services already consumed or delivered
  • Cancellation requires 90 days advance written notice
  • Data export assistance provided during cancellation process

Price Changes

  • Price changes require 90 days advance notice to institutions
  • Existing contracts honored until renewal date
  • Educational discounts and volume pricing available
  • Transparent pricing with no hidden fees or charges
  • Custom enterprise pricing for large educational networks

Educational Pricing Commitment

We're committed to making quality educational technology accessible. Our pricing is designed to be transparent, predictable, and affordable for educational institutions of all sizes. Volume discounts and payment plans available for qualifying institutions.

Liability & Service Disclaimers

Understanding service limitations and institutional responsibilities

Service Disclaimers

Platform provided 'as-is' for educational purposes. While we strive for accuracy, institutions are responsible for verifying educational content suitability for their specific curriculum needs.

Limitation of Liability

Our liability limited to annual subscription fees. Not liable for indirect damages, lost data, or educational outcomes. Institutions maintain responsibility for educational decisions and student assessments.

Educational Compliance

Platform designed to support educational compliance, but institutions remain responsible for meeting local regulations, student privacy laws, and educational standards in their jurisdiction.

Account Termination Policies

Clear procedures for account changes and service discontinuation

Scenario

Institutional Decision

Notice Period

30 days written notice

Process

Data export assistance, gradual access reduction, final billing settlement

Data Retention

30 days post-termination

Scenario

Terms Violation

Notice Period

Immediate with cause

Process

Investigation, notification, opportunity to remedy, termination if unresolved

Data Retention

As required by law

Scenario

Non-Payment

Notice Period

30 days after due date

Process

Payment reminders, service suspension, data preservation, termination

Data Retention

90 days for recovery

Scenario

Platform Discontinuation

Notice Period

6 months or end of academic year

Process

Migration assistance, alternative solutions, full data export, refunds

Data Retention

Per user request

Terms Modifications & Updates

How we handle changes to these terms and service updates

Service Updates

  • Regular platform improvements and feature additions
  • Advance notification for major functionality changes
  • Backward compatibility maintained when possible
  • Training and support for significant updates

Terms Changes

  • 30 days notice for material terms changes
  • Email notification to institutional administrators
  • Clear highlighting of changes and impact assessment
  • Opt-out period for institutions to terminate if needed

Legal Information & Contact

Governing law, dispute resolution, and how to reach our legal team

Governing Law & Disputes

Jurisdiction: These terms are governed by Indian law and subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka, India.

Dispute Resolution: We encourage resolution through direct communication. For formal disputes, mediation is preferred before litigation.

Limitation Period: Any claims must be brought within one year of the dispute arising.

Class Action Waiver: Disputes resolved individually, not as class actions or consolidated proceedings.

Contact Legal Team

info@aparailms.com
+91 (Legal Department)
Apar AI LMS Legal Department
Bengaluru, Karnataka
India

Terms Effective Date

These terms of service are effective as of the date above and apply to all users accessing the platform on or after this date. Previous versions are archived and available upon request.

Effective: June 15, 2025